Ordering & Payment

Ordering Options

Ordering Online is the most efficient way to order. Once you have made your selection simply proceed through our checkout steps. You can pay by credit card or by using Paypal.

After you have completed your transaction you will receive an email confirming your purchase.

If you need assistance please email info@soukandco.com.au.

You can also order via email. Please send information through to info@soukandco.com. You will need to include item details, phone number and shipping information. We will respond to confirm your order and send direct deposit details.

 

Payments



All prices quoted are in Australian Dollars (AUD).

We accept Visa Card, Mastercard, American Express and direct deposit. For direct deposit you will need to email info@soukandco.com for details. Orders will be dispatched once your payment has been confirmed. 

When using PayPal all information received by PayPal is encrypted using 128-bit SSL (Secure Socket Layer) certificates. Once you’re on the PayPal website your transaction becomes governed by their terms and conditions, which can be found on their website.

eWAY is tier-one PCI DSS compliant - as externally audited by Stratsec (QSA)—ensuring the highest security standards set by Visa and MasterCard. When using eWAY your transaction becomes governed by their terms and conditions which can be found on their website.

 

Availability

Most of the items on the Souk & Co. site are unique and will show as sold out if an order has been placed for it. In the unlikely event that an item is listed as in stock but is not we apologise. If this situation does occur we will contact you within 48 hours to offer you a refund or discuss a suitable alternative.

If there is an out of stock item you can express your interest for future shipments by emailing info@soukandco.com and we will send you an email as soon as the new shipment arrives so you can get in early. Expressing interest will also allow us to make purchasing decisions to suit your needs.

 

Bulk Purchases

If you would like to purchase a large number of items, for example 5 or more baskets, 3 or more rugs or the equivalent, please contact us at info@soukandco.com for a quote.

 

Gifts

If you would like to send you purchase as a gift please

  1. Include your message in the "Notes to Souk & Co." box on the checkout page
  2. Ensure you put in the shipping destination of the recipient on the shipping page

We will wrap and send with your message to the recipient.